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Microsoft Teams vs. Zoom: A Side-by-Side Comparison.Zoom vs Microsoft Teams Comparison | Zoom
When it comes to video conferencing tools, our research shows that Zoom is slightly better than Microsoft Teams. Thanks to its intuitive interface, end-to-end encryption, and scalability, it's the best video conferencing tool for small to medium-sized businesses.
The need for a comprehensive video conferencing tool like Zoom and Microsoft Teams has become substantial in the last year. With the global pandemic keeping everyone at home, managers around the world have been doing their best to keep track of their teams remotely. While Zoom is slightly better than Microsoft Teams, finding the right tool for your particular business requires a bit more detail — which is where our handy comparison tool can really help. It can inform you of the exact price one of these providers will cost you before you make a decision.
To be fair, Zoom and Microsoft Teams aren't entirely similar as far as what they're used for. Since its inception, Zoom has been a wrought video conferencing tool, aimed at improving team communication. Microsoft Teams, on the other hand, is more of an all-in-one business collaboration tool, offering video, messaging, calling, and collaboration for your whole team. Because Zoom and Microsoft are fundamentally used for different purposes, the two platforms have some major differences.
These include:. Still, Microsoft Teams and Zoom offer a lot of the same as far as video conferencing is concerned. From one-to-one and group meetings to file and screen sharing, they have as much in common as they don't. To see how they match up against each other, take a look at this table comparing their pros, cons, prices, and more.
Let's be honest — there are few aspects of a new software that are more important than price. Fortunately, we've laid out all the pricing details for both Zoom and Microsoft Teams, so you have all the information you need.
Zoom pricing plans are pretty straightforward. First up is the Zoom free plan, which is what made the platform so popular during the global pandemic — then, meeting lengths were an impressive 30 hours, a time limit that was reduced in to the much more barebones cap of 40 minutes. Admittedly, a lot of competitors have added features to keep up, but Zoom remains the go-to option for individuals looking to get in touch with others and small teams that need to connect.
Zoom's paid plans are also fairly cut and dry. You'll pay a monthly fee for each user on the platform, adding features as you increase in price. The enterprise-level plan is actually the same price as the next highest tier, but you're required to have a certain number of licenses, which will notably increase the overall cost. For more specifics, take a look at this pricing table to get a better idea of how all the pricing plans match up against each other.
Read our Zoom Pricing guide for more information. Microsoft Team pricing is a bit more complicated as far as what you get. In so many words, Microsoft Teams is a completely free platform. To enjoy Microsoft Teams by itself, you won't have to pay a dime, and you'll enjoy a pretty robust set of features for team collaboration and messaging as well.
If you're looking for more though, you'll have to sign up for Microsoft , the business platform designed for a lot more than video conferencing. All Microsoft plans come with Microsoft Teams included, and add participants while ditching the time limit. This makes it worth considering, particularly if your team already has Microsoft infrastructure set up. Microsoft has just added a new plan, Microsoft Teams Essentials, which is geared towards small businesses that don't want to pay for a more costly package yet would benefit hugely from features like extended meeting times.
Check out the table below to see how Microsoft Teams and Microsoft prices match up to help guide you in your decision. Zoom and Microsoft Teams both offer free plans, and they're decidedly competitive. In fact, you could argue that their respective free plans are what got them so much attention in the first place, and why we're writing this comparison guide.
Makes you think. To see how the two free plans match up against each other, take a look at the comparison table below to see how many users can take advantage, how many participants can be in meetings, and how long the time limits are. While you might think that these platforms are only designed for video conferencing, the reality is that Zoom and Microsoft Teams offer a wide range of other features designed to make life easier and more productive.
Take a look at which business features you can find in each of these two popular platforms:. As far as which platform offers the best business features, we have to give Zoom the nod here, if only because its free plan is so robust.
It offers all the advanced features you need, like polling, annotating, and breakout rooms, without having to pay. Microsoft Teams, on the other hand, requires you to be set up with Microsoft to really enjoy some of the perks. You won't be able to do much within the video conferencing app, so the free plan just doesn't make much sense. However, if you upgrade to Microsoft , you'll open up a whole suite of collaboration tools — but it will cost you.
Security is obviously important when it comes to business communication. Fortunately, Zoom and Microsoft Teams are more than capable of keeping valuable information safe, and there's truthfully only some small differences between the two. Here are a few security features you can find on both platforms that make sure you are safe during each and every meeting you host:.
Both Zoom and Microsoft Teams offer great security features, but for very different reasons. Microsoft Teams is secure due to its parent company being a well-known, resource-heavy powerhouse in the tech world, giving it more than enough reason to keep its users safe.
Zoom, however, is equally robust from a security standpoint because of all the breaches they've experienced in the past. Due to its boom in popularity at the start of the pandemic, Zoom became ground zero for a wide range of security issues. The case covered allegations including sharing users' private data with companies including Facebook, Google and LinkedIn.
While the news is troubling, the company has made security its top priority since the events the case covers, adding better encryption, features, and staff training. In fact, this is why we give Zoom the edge when it comes to security, as the company was staunchly committed to bringing end-to-end encryption to its users due to the problems at the start of the pandemic.
The quality of a call is vital, as is the number of participants, which is why we've compared Zoom and Microsoft Teams based on these small details. After all, it could be a dealbreaker depending on your business. Luckily, both Zoom and Microsoft Teams are such high quality video conferencing providers that there isn't much to worry about when it comes to call quality.
Each one offers p video quality, and the audio connectivity is more reliant on the user's internet than anything else. There are a few differences, though.
Zoom, for instance, doesn't default to p, but rather p — so if you want the highest quality, you'll have to check out the settings. Additionally, Zoom recommends 3Mbps out of your internet connection, which Microsoft Teams only recommends 2Mbps. Still, the differences are meager, so we can't really choose a winner here.
This one is pretty cut and dry. Zoom offers call capacity of participants in its free and cheapest paid plan, upping the number to for the Business plan and for the enterprise level plan.
Microsoft Teams, on the other hand, offers participants in all its plans, before upping the number to 10, participants in its enterprise-level plan. Given these numbers, we've got to give the edge to Microsoft Teams. If you're installing a new video conferencing tool in hopes of improving productivity, it better be easy to use.
However, in the event that you have some trouble, a simple setup process and robust support can be integral in making everything a bit more comprehensive. As far as setup is concerned, Zoom takes this one by a mile. As millions of people discovered during the pandemic, Zoom is a simple download and click away from meetings. Whether it be on the app or the desktop platform, you'll be able to enter meetings and participate in a matter of seconds. Users don't even need a login to join — with just a Meeting ID and a Passcode, you get full access to one of the most popular video conferencing tools available.
Check out our video conferencing equipment guide here. Microsoft Teams, however, is a bit more complicated. While guests have simple access to the platform, which can be opened in a browser, they don't get all the business features, and aren't able to view the chat in gallery view — a favorite amongst video conferencing users. Still, it's far from difficult to use, but we still have to give the edge to Zoom. If you're having trouble with either platform, having a good support team to back you up can be huge.
With both of these platforms, you aren't going to get much without a paid plan, which is reasonable considering the popularity of each. Zoom offers ticket and live chat options with its most affordable plan, adding phone support in the two higher tiered plans. You can also pay for some extra support if you foresee your team needing that added help.
Plus, with a company the size of Microsoft, you know you're going to receive attention quickly and effectively. There are lots of options outside of Zoom and Microsoft Teams in the video conferencing industry. If you don't think one of these two options is right for you, take a look at some comparisons of other platforms to help you decide.
Google Meet is Google's free video conferencing tool, and works great with Google Workplace users. You can schedule meetings in Calendar, get notifications in Gmail, and generally enjoy a seamless experience across the board. Plus, there's no app, meaning you can access it directly in any browser you're using at the moment. Google Meet is far from perfect, though. Users often complain of substantial connectivity problems in meetings, and regularly insist that the sound quality leaves a lot to be desired.
Still, as far as free options go, Google Meet is good enough to get by — as long as you don't mind reconnecting every once in a while. Check out our Google Meet vs Zoom comparison for more information. While Zoom is better suited to smaller companies and individual use, Cisco Webex is geared towards big companies that have a lot to do.
This robust, albeit somewhat complicated platform offers a bunch of features, lots of participants, and plenty of controls for hosts. Because Webex is geared towards larger companies, it doesn't offer a free plan, and its paid plans can get pretty expensive.
However, the sheer robustness of the platform makes it worth the cost and the complications, so definitely look into it if you're at a company with a sizeable workforce. If none of these alternatives are doing it for you, don't worry. Like we said, the video conferencing industry is a crowded one, and there are plenty of options to choose from.
Take a look at the table below to get a better idea of your options when it comes to video conferencing. Yes — Companies get a single audio conferencing bridge dial-in phone number for easy universal access. Yes — Just call the number listed on the meeting invite, or join via the link and turn off your camera. Yes — but only in selected countries, and each user dialing into meetings will need an audio-conferencing license.
- Zoom bandwidth requirements vs teams - zoom bandwidth requirements vs teams:
- Zoom vs Microsoft Teams vs Google Hangouts Meet
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Privacy policy. If you've already optimized your network for Microsoft or Office , you're probably ready for Microsoft Teams. In any case - and especially if you're rolling out Teams quickly as your first Microsoft or Office workload to support remote workers - check the following before you begin your Teams rollout:. Do all your locations have internet access so they can connect to Microsoft or Office ?
If you need to federate with Skype for Business, either on-premises or online, you will need to configure an additional DNS record. Once you've verified that you meet these network requirements, you may be ready to Roll out Teams.
If you're a large multinational enterprise, or if you know you've got some network limitations, read on to learn how to assess and optimize your network for Teams. CQD can help you optimize your network by keeping a close eye on quality, reliability, and the user experience. CQD looks at aggregate telemetry for an entire organization where overall patterns can become apparent, which lets you identify problems and plan remediation.
Additionally, CQD provides rich metrics reports that provide insight into overall quality, reliability, and user experience. You'll use call analytics to investigate call and meeting problems for an individual user.
The following tasks are optional and aren't required for rolling out Teams, especially if you're a small business and you've already rolled out Microsoft or Office Use this guidance to optimize your network and Teams performance or if you know you've got some network limitations. For an in-depth discussion of network optimization, including guidance for identifying and fixing network impairments, read Microsoft and Office Network Connectivity Principles.
For help assessing your network, including bandwidth calculations and network requirements across your org's physical locations, check out the Network Planner tool, in the Teams admin center. When you provide your network details and Teams usage, the Network Planner calculates your network requirements for deploying Teams and cloud voice across your organization's physical locations.
For an example scenario, see Using Network Planner - example scenario. We recommend that you provide an alternate path for Teams traffic that bypasses the virtual private network VPN , commonly known as split-tunnel VPN. Split tunneling means that traffic for Microsoft or Office doesn't go through the VPN but instead goes directly to Microsoft or Office Bypassing your VPN will have a positive impact on Teams quality, and it reduces load from the VPN devices and the organization's network.
Other reasons why we recommend bypassing the VPN: VPNs are typically not designed or configured to support real-time media. VPNs also introduce an extra layer of encryption on top of media traffic that's already encrypted. Planning for, or optimizing, a WiFi network to support Teams is an important consideration for a high-quality deployment. Consider these factors:. Plan and optimize the WiFi bands and access point placement.
The 2. The 5 GHz range is better suited to real-time media due to its dense range, but it requires more access points to get sufficient coverage. Endpoints also need to support that range and be configured to leverage those bands accordingly.
If you're using dual-band WiFi networks, consider implementing band steering. Band steering is a technique implemented by WiFi vendors to influence dual-band clients to use the 5 GHz range. When access points of the same channel are too close together, they can cause signal overlap and unintentionally compete, resulting in a bad experience for the user.
Ensure that access points that are next to each other are on channels that don't overlap. Each wireless vendor has its own recommendations for deploying its wireless solution. Consult your WiFi vendor for specific guidance. Teams is designed to give the best audio, video, and content sharing experience regardless of your network conditions.
That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. Where bandwidth isn't limited, Teams optimizes media quality, including high-fidelity audio, up to p video resolution, and up to 30fps frames per second for video and content.
This table describes how Teams uses bandwidth. Teams is always conservative on bandwidth utilization and can deliver HD video quality in under 1.
When more bandwidth is available, quality and usage will increase to deliver the best experience. Minimum , Recommended , and Best performance bandwidth requirements are based on per-endpoint usage. Typically, there's one endpoint per user, such as a computer or mobile device. However, if a user joins a Teams meeting on both a computer and a mobile device, two endpoints are associated with that user. Minimum Bandwidth requirements for video calls are up to p resolution, screen sharing content frame rates adaptive 1.
Best Performance Guidance allows higher fidelity video for larger attendee meetings, high loss environments, and higher motion content with screen sharing content frame rates adaptive 15 to 30fps. Microsoft and Office Network Connectivity Principles. Worldwide endpoints: Skype for Business Online and Teams. Proxy servers for Teams. Media in Teams: Why meetings are simple. Media in Teams: Deep dive into media flows. Identity models and authentication in Teams. Teams Troubleshooting. Skip to main content.
This browser is no longer supported. Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Yes No. Any additional feedback? Important If you need to federate with Skype for Business, either on-premises or online, you will need to configure an additional DNS record. Submit and view feedback for This product This page. View all page feedback. In this article. Advisor for Teams is part of the Teams admin center.
It assesses your Microsoft or Office environment and identifies the most common configurations that you may need to update or modify before you can successfully roll out Teams. Be sure that all computers running the Teams client can resolve external DNS queries to discover the services provided by Microsoft or Office and that your firewalls are not preventing access.
Validate the network address translation NAT pool size required for user connectivity. Port exhaustion will contribute to internal users and devices being unable to connect to the Microsoft or Office service. Implement the most efficient routing to Microsoft data centers. Identify locations that can use local or regional egress points to connect to the Microsoft network as efficiently as possible. Connectivity to Teams might not be efficient due to hair-pinning traffic through a VPN device.
Use Quality of Service QoS to configure packet prioritization. This will improve call quality in Teams and help you monitor and troubleshoot call quality. QoS should be implemented on all segments of a managed network. Even when a network has been adequately provisioned for bandwidth, QoS provides risk mitigation in the event of unanticipated network events.
With QoS, voice traffic is prioritized so that these unanticipated events don't negatively affect quality.
Zoom vs Microsoft Teams - Video Conferencing Tools Compared.Microsoft Teams vs Zoom: The 8 Key Differences
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